Discord, originally developed as a voice-chat and instant messaging medium for gamers is now being used by different online communities.
Although it provides a seamless way for online users to interact with each other, one of the most common issues is that the Discord keeps disconnecting. This can be very irritating when you are coordinating gaming strategies with your fellow gamers during the middle of a gaming session. It can totally ruin the joy of playing online competitive games.
Hence, it is very important to sort out the issue at the earliest. While many users worldwide have reported the same issue, Discord has not offered any official solution as there can be different reasons for the issue including poor connectivity and the use of proxy servers.
The following article provides a detailed list of different troubleshooting methods to fix the Discord keeps disconnecting issue.
Basic Troubleshooting Steps
Before going into the detailed troubleshooting methods, there are a few basic troubleshooting steps that can prevent your Discord from disconnecting. If your issue is fixed by any of one the following steps, then it will save you a lot of time and effort. So, we strongly recommend you to try these basic troubleshooting steps first.
Step 1: Restart your PC
This should be the first step you do whenever your PC runs into any issues including the Discord keep disconnecting problem. Perform a normal restart and then check if the issue has been fixed before moving to the next steps.
Step 2: Check your Internet Connection
Unstable internet connection is one of the most common causes of your Discord to keep disconnecting. Plus, if your internet connection is slow, you will face interruptions in connecting to the Discord servers causing it to disconnect frequently.
The most obvious resolution for this is to check your internet connection as soon as the Discord disconnects. If slow or unstable internet is the reason for the issue, then talk to your internet service provider. If the internet issue can not be settled, then you will have to switch to a different internet service provider.
Step 3: Check your Modem/Router
The other reason that you may face internet issues and the Discord keep disconnecting issue is if there is a problem with your router. You can easily identify this because your internet will disconnect and none of the web pages and web services will open.
As a basic troubleshooting step, remove the router’s power cable and keep it idle for some time. Then, reconnect the cable and press the power button to start it. Wait until all the lights turn on. Still, if the router does not work and you are not connected to the internet, then you will have to replace the router.
Step 4: Disable Firewall and Antivirus
As Discord is a third-party application, your system’s firewall and antivirus software may not allow the application to open or disconnect in between. For this, you will have to give permission for the Discord application to run on your PC. Most times, you will receive a pop notification requesting permission for third-party apps.
If the Discord stills keeps disconnecting even after this, then you will have to disable your firewall and antivirus software when you are using Discord.
Method To Fix Discord Keeps Disconnecting Issue
Do not get disappointed if the basic troubleshooting steps did not work. They were only meant to check if you have performed all the basic things correctly. Now proceed with the following methods one by one to determine the cause of the issue and fix it.
Method 1: Check Discord Servers
Discord servers will be done due to any scheduled maintenance or if there are too many users using the application simultaneously. If the servers are down, then your Discord will keep disconnecting. However, you will receive a notification in case of scheduled maintenance.
If your discord keeps disconnecting due to server downtime, then there is not much you can do. Discord has servers in different parts of the world. So, you can try connecting your Discord to other regional servers in Canada, Brazil, Japan, etc.
If you are still unable to connect to the servers, then the only option is to wait until the servers come online.
Method 2: Use all your Networks
We had already mentioned that your Discord will disconnect if you have slow internet. If you use more than one network, then there is a way to combine all the networks and boost your internet speed.
For this, you have to use third-party apps like Speedify. These apps merge all the available networks to provide a stable and fast internet connection. Download any of these apps on your PC and follow the on-screen instructions to install and merge the networks.
Method 3: Disable your VPN
Discord does not entertain the use of VPNs and proxy servers. In some cases, Discord will even go to the extent of flagging your account if it detects any suspicious proxy connections.
So, disable the VPN completely before launching the Discard app and check if you still face the issue of Discord disconnecting.
Method 4: Flush DNS Cache and Reset IP Settings
Your computer’s OS maintains a temporary database of your recent website visits known as DNS cache. This allows your computer to load web pages faster. But the bad news is that this can be the reason for your Discord getting disconnected frequently. So, you will have to flush the DNS cache and reset the IP settings. To do this, follow the steps below:
Press the Windows key and X, a list of menu will open. In that, select the Command Prompt (Admin).
On the command prompt window, type ipconfig/flushdns and press Enter. This would clear the DNS cache and reset the IP settings.
Now, open the Discord app and check if the issue is resolved.
Method 5: Update Network Drivers
The network drivers will receive regular updates. Most times, the network drivers will get updated to a new version automatically once the version becomes available. But, in some cases, you will have to do it manually. If your network driver is outdated, then you will face internet issues that can cause Discord to keep disconnecting.
To update the network drivers to the latest version, follow the steps below:
Open the Run window by pressing the Windows key and R.
Type devmgmt.msc and click the Ok button.
Now, double click on Network Adapters and expand it.
Next, select the network you are using. When you right-click on it, you will see a menu. Select Update Driver option.
After this, just follow the on-screen instructions to update the driver.
Method 6: Browse Discord on Other Browser
Sometimes, there might be a problem with your browser that can cause your Discord to keep disconnecting. The simplest solution is to open the Discord on alternative browsers.
Download the browser from the internet and install it using the on-screen instructions. Use Discord in the browser and check if it works properly.
Method 7: Close Background Apps
If you are running background applications on your system, then it might conflict with the Discord causing it to disconnect frequently. The only option for this is to close unnecessary background apps when you are using Discord. For this, follow the steps below:
Press Ctrl and Shift and Esc keys simultaneously on your keyboard. This will open the Task Manager.
On the Task Manager window, look for the background process you want to close, under the Process tab.
Right-click on it and click on the End Task option.
If you see any confirmation window, click on Ok/Yes to close the background program.
Similarly, close all the background applications one by one and check if the issue of your Discord keep disconnecting is fixed.
Method 8: Uninstall and Reinstall Discord
If all else fails, then the last method is to uninstall and reinstall the Discord. This might fix any issues with the Discord app. To do this, follow the steps specified below:
Open the Run window by pressing the Windows key and R. Type appwiz.cpl and press Enter.
Now, select the Discord app and click on Uninstall.
After uninstalling the app, remove all the saved files and leftovers of the Discord app.
Then, visit the official Discord website and download the latest version. Open the setup file and follow the onscreen instructions to install it.
Launch Discord and use it to check if the issue is fixed.
Tips to Avoid Discord keeps Disconnecting
Determining why your Discord is disconnecting and using the appropriate method to fix it can be a tedious task. There are certain precautionary measures you can take to avoid the problem in the first place.
- Ensure that you have a fast and stable internet connection before launching the Discord app so that there will be no interruptions.
- Check the status of the Discord servers to avoid disconnection issues.
- Check if you have updated your network driver to its latest version.
- Disable proxy servers and close all background apps before launching the Discord app.
Contact Official Support
If you have performed all of the above steps but still the issue is not fixed, then do not shy away from contacting the official technical support team of Discord. The issue might be due to a technical glitch in the app. Or, you might have to make changes to the settings. The tech team will be able to walk you through on this and ensure the issue is fixed.
Alternatively, you can also check the Discord forums to know if any people have faced similar issues and how they rectified the problem.
The most common cause for the Discord to disconnect is unstable internet connection. Check your connectivity strength using third-party speed checkers. Also, remember to turn off proxy servers and disable firewalls. Then, follow each method one by one to identify and fix the issue of your Discord disconnecting frequently.
Let us know which method was able to fix your issue. Also, share your experience and opinions with us using the comments section. If you have any further queries, you can let us know in the comments box. My team will help you out.