September 23, 2021

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Geico will use AI to speed up car repairs

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Geico, the nation’s second-biggest auto insurer, will try to speed up vehicle repairs for its policyholders by running photographs of damaged vehicles through artificial-intelligence software.

Berkshire Hathaway Inc. BRK.B, -0.87% -owned Geico will offer the quick-estimate process in partnership with Tractable Ltd., said Alex Dalyac, chief executive and founder of the London-based technology firm. Tractable is among a number of specialists trying to help car insurers use artificial intelligence and other techniques to eliminate time-consuming hassles when customers file accident claims.

Financial terms of the partnership weren’t disclosed.

Todd Combs, Geico’s chief executive, said in a written statement that Tractable’s technology is a way to obtain accurate estimates for policyholders and get drivers back on the road faster.

An expanded version of this article appears on WSJ.com.

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